Frequently Asked Questions
Can I bathe, shower, swim or exercise while wearing LinX CGM?
Yes, LinX CGM is IP68 dust, sweat and water-proof. It is safe to swim, shower and bathe with, allowing you to maintain an active lifestyle without worry.
What is the size and weight of the LinX CGM sensor?
The LinX CGM has a diameter of 22mm and a thickness of 4.2mm (about the size of two 10c pieces stacked on top of one another). It weighs a mere 2.2g.
Will LinX CGM work with my smartphone?
LinX works with virtually any relatively modern iPhone or Android smartphone. See if you can successfully download the LinX CGM app on your smartphone before buying your first sensor.
The LinX CGM app can be found in the Apple App Store for iPhone and Google Play Store for Android.
Can I invite loved ones to follow my readings?
It is possible to share CGM data with an unlimited number of followers. Each follower will need their own app login and can view CGM data remotely in real-time and receive alerts.
Please go to Sharing and Following in the LinX CGM app to set this up.
Can I get a WINZ quote?
We are all about supporting everyone who will benefit from accessing CGM to do so. You can download a WINZ quote here.
Is calibration required or accepted by the LinX CGM?
The inclusion of a calibration option enables users to manually calibrate the system if desired. However, the LinX CGM is designed to function properly without the need for calibrations.
Can I share my data with my healthcare team?
A complete AGP report can be generated and shared by choosing a date range and pressing the export button in the top-right of the Trends screen in the LinX CGM app.
Reports can also be generated online by individuals and healthcare professionals via the Pancares portal. Healthcare professionals are encouraged to contact us for training and support for this platform.
Tell me about the adhesive used by LinX CGM?
The adhesive on LinX CGM is made by 3M and is hypoallergenic. If you play contact sport or would like an extra layer of security, we sell sports tape the Intuitive Therapeutics store. It is fine to tape over the entire sensor.